How we buy
What “import-verified” actually means.
It is written on every product page, so it should mean something specific. Here is the whole of it — the steps we take, the one thing you can check yourself, and the things we do not claim.
The process
Four steps, every product
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We buy from the brand or an authorised distributor
Not from open-market traders, and not from whoever is cheapest that week. It costs more per unit and it is the reason the same item can be found for less elsewhere in Dhaka. That difference is the point.
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We keep the import paperwork
Commercial invoice, bill of lading, and the customs entry for the consignment your unit came from. If you ever need us to produce it for a specific order, ask and we will.
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We record batch and expiry before anything is listed
For food, dairy and cosmetics this is what decides whether a consignment gets listed at all. Short-dated stock is not discounted onto the site; it does not go on the site.
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We publish the origin and the barcode
Both appear under Specifications on every product page, before you buy. That is what makes the next section possible.
Don’t take our word for it
Check it yourself, in ten seconds
Every product page lists a barcode under Specifications. When the parcel arrives, compare it with the barcode printed on the pack. They should match, digit for digit.
If they do not match, that is a real problem and we want to know immediately — not because it is likely, but because it is the one discrepancy that cannot be explained away. Send us a photo and we refund the order in full, no questions, under the refund timeline on our returns policy.
What a barcode does and does not tell you
A common belief is that the first digits of a barcode reveal the country a product was made in. They do not. Those digits identify the GS1 organisation the brand registered its number with — often the country the company is headquartered in, sometimes not even that. A German brand can carry a number registered in Belgium and manufacture in Poland, all legitimately.
So we use the barcode for the one thing it genuinely proves: that the pack in your hands is the item we listed. Country of origin is a separate fact, and we state it separately.
Where it comes from
Our current origins
Counted from the live catalogue, not a brochure. It changes as the catalogue changes.
| Origin | Products | What we bring in |
|---|---|---|
| India | 5 | Nuts & Makhana, Oil & Ghee |
| Afghanistan | 3 | Dry Fruits, Spices |
| Iran | 3 | Honey, Nuts & Makhana, Spices |
| Saudi Arabia | 2 | Dates |
| Egypt | 1 | Oil & Ghee |
| Jordan | 1 | Dates |
| New Zealand | 1 | Honey |
| Spain | 1 | Oil & Ghee |
| Turkey | 1 | Herbs |
| UAE | 1 | Dry Fruits |
| Yemen | 1 | Honey |
The honest part
What we do not claim
We do not lab-test what we sell
We verify the supply chain, not the chemistry. We check that a product came from a legitimate source with legitimate paperwork; we do not independently assay its contents. Anyone telling you otherwise about a general import catalogue is overstating it.
We do not display certifications we cannot evidence
Halal, organic and similar certifications belong to the producer and their certifying body. Where a pack carries one, it is on the pack. We do not print those marks on our own pages, because a certification claimed by a reseller is worth nothing.
Volume prices are quoted, not automatic
Tier pricing on industrial lines is confirmed by the B2B desk against stock and lead time. The cart charges the listed unit price. We will not show you a price the checkout would not honour.
Origin is the country stated by the producer
It is taken from the manufacturer’s own declaration and packaging, which is the same basis customs works from. Where a product is assembled in one country from parts made elsewhere, the declared origin is what we list.